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Rotimatic NEXT WiFi Connectivity Guide

This guide answers common questions about operating without WiFi, connecting to hotspots, and configuring WiFi settings.

Rotimatic Customer Support avatar
Written by Rotimatic Customer Support
Updated over a month ago

Introduction

Understanding the WiFi connectivity of Rotimatic NEXT is important for ensuring a seamless experience. This guide answers common questions about operating without WiFi, connecting to hotspots, and configuring WiFi settings.

1. Does Rotimatic NEXT require WiFi to function?

  • No, Rotimatic NEXT can operate without a WiFi connection.

  • However, connecting to WiFi is recommended for:

    • Software updates to enhance performance and add new features.

    • Troubleshooting assistance and remote diagnostics.

2. Can I use my mobile phone hotspot to connect Rotimatic NEXT to WiFi?

  • Yes, Rotimatic NEXT can connect to a mobile phone hotspot.

  • This can be useful if your home WiFi is unavailable or if you need an alternative connection method.

3. How to Configure WiFi on Rotimatic NEXT

Follow these steps to connect your Rotimatic NEXT to WIFI

  1. Scan the QR code displayed on the Rotimatic NEXT screen using the Rotimatic Mobile App.

  2. Enter your WiFi name (SSID) and password in the app.

  3. Tap Connect to Wi-Fi on the mobile app to complete the setup.

4. Tips for Successful WiFi Configuration

If you're experiencing WiFi connectivity issues, try these troubleshooting steps:

  1. Check Network Compatibility: ensure your router has the 2.4 GHz band enabled and active (Rotimatic NEXT does not support 5 GHz networks).

  2. Verify Credentials: Double-check your WiFi SSID and password before entering them in the app.

  3. Optimize Placement: Position the Rotimatic within a 5-meter range of your WiFi router for a stable connection.

  4. Enable Necessary Settings:

    • Turn on Bluetooth from your device settings

    • Disable any active VPN

    • Enable device location in your phone settings

  5. Grant App Permissions:

    • Allow the app to access the local network on your device.

    • Grant camera access to scan the QR code.

  6. Try an Alternative Connection: if issues persist, connect via a mobile phone hotspot as a backup network source.

Final Thoughts:

While WiFi is not required for Rotimatic NEXT to function, connecting to a network enhances the experience with software updates, troubleshooting support, and remote assistance. If you experience connectivity issues, follow the troubleshooting tips or switch to a mobile hotspot for a quick solution.

For additional support, feel free to contact customer service!

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