How our repair and replacement works :
Reach us via Live Chat on the Rotimatic™ mobile app or email us at [email protected]
Our engineer will review the machine status by remotely accessing your machine.
Simultaneously machine's warranty status is also checked.
Based on the issue reported (software/hardware), troubleshooting will be done.
If an issue cannot be fixed remotely and the machine needs to be replaced, we will do the needful as per our warranty policy - https://rotimatic.com/pages/extended-warranty-policy
The team will keep you posted on the following steps of return & replacement