Every Rotimatic comes with one year of complete hardware and software coverage within the warranty period. With RotimaticCare+ you can extend your warranty coverage so you can continue enjoying your Rotimatic worry-free. With RotimaticCare+ you can enjoy,

Hardware coverage with service at your doorstep:

  • Covers repairs and replacements for all hardware defects.
  • Product with hardware issue will either be repaired or replaced.
  • Free pickup and delivery at your doorstep.
  • User installable parts are not covered under warranty : Storage containers (flour, water and oil), kneading parts, cleaning kit, kicker, front door and power chord.

Software support with Remote troubleshooting:

  • Swift troubleshooting of software issues via Cloud by experts, almost instantly, at the comfort of your home.
  • 24 X 7 access to our tech experts via Chat through the App.
  • Request a video call with our technical experts via Rotimatic App.
  • Speak to our support agents with a callback appointment.

International coverage so you move worry-free:

  • International coverage with full support provided in countries we currently serve.
  • Entitled to a one-time exchange of original product with a refurbished product in the event of reallocation to a country currently served by the company, to comply with different voltage requirements.
  • In case of an exchange due to reallocation, a shipping & handling fee of USD 149 will apply (Refer Term of Sale - https://rotimatic.com/general-terms-of-sales/)
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