Every Rotimatic comes with one year of complete hardware and software coverage within the warranty period. With RotimaticCare+ you can extend your warranty coverage so you can continue enjoying your Rotimatic worry-free. With RotimaticCare+ you can enjoy,
Hardware coverage with service at your doorstep:
- Covers repairs and replacements for all hardware defects.
- Product with hardware issue will either be repaired or replaced.
- Free pickup and delivery at your doorstep.
- User installable parts are not covered under warranty : Storage containers (flour, water and oil), kneading parts, cleaning kit, kicker, front door and power chord.
Software support with Remote troubleshooting:
- Swift troubleshooting of software issues via Cloud by experts, almost instantly, at the comfort of your home.
- 24 X 7 access to our tech experts via Chat through the App.
- Request a video call with our technical experts via Rotimatic App.
- Speak to our support agents with a callback appointment.
International coverage so you move worry-free:
- International coverage with full support provided in countries we currently serve.
- Entitled to a one-time exchange of original product with a refurbished product in the event of reallocation to a country currently served by the company, to comply with different voltage requirements.
- In case of an exchange due to reallocation, a shipping & handling fee of USD 149 will apply (Refer Term of Sale - https://rotimatic.com/general-terms-of-sales/)